Assists Trust and Estate Associates in account management services to clients through the development and delivery of strategic planning initiatives. Maintains contact with clients to administer estates, trusts and agency accounts. Reviews wills, trust and other legal documents to assist with carrying out all requirements.
Job Duties & Responsibilities:
● Assists Trust and Estate Specialists as well as other department associates with guiding clients by responding to changes in their lives during the estate administration and trust termination process.
● Administers immediate and long-term trust and estate strategies.
● Assists Trust and Estate Specialists, Associates and Estate Planners with estate documents and structures (e.g. wills, trusts, partnership agreements, irrevocable life insurance trusts, etc.).
● Provides administrative, clerical and technical support to the estate/trust settlement team and department associates, including but not limited to bill payment, recipient and statement set up, cash and security distributions and account opening/closing.
● Assists with creation of basic documents for accounts for change of fiduciary, waivers of appraisal, indemnification from valuation, etc.
● Participates in securing and managing real and personal property assets of estates and/or trusts.
● Ensures the financial policies, procedures, and internal controls comply with SEC reporting requirements, including Sarbanes-Oxley, to include best practices.
● Current working knowledge of tasks to be performed for each client and open items.
● Provides and/or oversees support activities, including answering telephones; resolving problems and inquiries of visitors; reviewing and controlling incoming and outgoing correspondence; and following up on departmental commitments.
● Schedules appointments, maintains calendar, and schedules and coordinates meetings, events and/or travel arrangements.
● Establishes, updates, and maintains files, inventories and records and implements and maintains data management systems, as required.
● Facilitates a professional and ethical manner that is beyond reproach.
● Provides flexible, friendly and proactive service to clients.
● Participates in special projects as needed.
Knowledge Skills and Abilities:
● Principles, practices and procedures of accounting including SEC reporting requirements, including Sarbanes-Oxley, to include best practices.
● Trust administration and estate settlement principles and theories knowledge.
● Working knowledge of Trust documents and Wills/Codicils used in estate planning; including tax liability reporting concepts, practices and procedures.
● Investment concepts, practices and procedures used in the securities industry.
● The Microsoft Office Suite of products.
● Providing appropriate recommendations for resolution of administrative issues pertaining to Trust and Estate administration.
● Preparing clear, effective, and professional presentations.
● Project management sufficient to successfully complete long and short-term projects.
● Active listening, giving full attention to clients and taking the time to understand the points being made by asking questions as appropriate and listening to responses.
● Verbal and written communication skills sufficient to prepare written and verbal presentations to senior management, co-workers and service providers.
● Communication skills and professional demeanor to interact with all levels of management, other associates and counterparts at other firms.
Four year undergraduate degree in finance or related field and/or paralegal degree/certificate from accredited institution with minimum of 3-5 years' experience in estate settlement and trust related work preferred.